Many refer to the standard as ISO 9000. However, this is the term used to describe a family of quality standards, with the ISO 9001:2015 being the best known standard. ISO 9001:2015 sets out the requirements of a quality management system. Other standards in overarching family include ISO 9000:2015 – covers the basic concepts and language; ISO 9004:2009 – focuses on how to make a quality management system more efficient and effective; ISO 19011:2011 – sets out guidance on internal and external audits of quality management systems.


Satisfied customers are saying